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@ -9,7 +9,7 @@ surprising how many false assumptions programmers continue to make about them. |
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Some people do not own phones, or do not wish to provide you with their |
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telephone number when asked. Do not require a user to provide a phone number |
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unless it is essential, and whenever possible try and provide a fallback |
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unless it is essential, and whenever possible try to provide a fallback |
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to accommodate these users. |
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1. **An individual has only one phone number** |
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@ -69,7 +69,7 @@ surprising how many false assumptions programmers continue to make about them. |
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A lot of people still only have a fixed-line telephone, which typically cannot |
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send or receive text messages. |
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**Tip:** Whenever possible, try and accommodate these users by calling them |
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**Tip:** Whenever possible, try to accommodate these users by calling them |
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with a voice message or voice prompts. Alternatively, if your service |
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requires sending text messages, verify that the number can receive text |
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messages after the user provides it. |
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