diff --git a/daemon/rtcp.c b/daemon/rtcp.c
index bbf29f0b2..2c87900a4 100644
--- a/daemon/rtcp.c
+++ b/daemon/rtcp.c
@@ -1307,7 +1307,7 @@ static void transcode_rr(struct rtcp_process_ctx *ctx, struct report_block *rr)
 		return;
 	if (ctx->scratch.rr.from != ctx->mp->ssrc_in->parent->h.ssrc)
 		return;
-	if (!ctx->mp->media || !ctx->mp->media_out)
+	if (!ctx->mp->media)
 		return;
 
 	// reverse SSRC mapping
@@ -1315,6 +1315,9 @@ static void transcode_rr(struct rtcp_process_ctx *ctx, struct report_block *rr)
 			SSRC_DIR_OUTPUT, ctx->mp->media->monologue);
 	rr->ssrc = htonl(map_ctx->ssrc_map_out);
 
+	if (!ctx->mp->media_out)
+		return;
+
 	// for reception stats
 	struct ssrc_ctx *input_ctx = get_ssrc_ctx(map_ctx->ssrc_map_out,
 			ctx->mp->media_out->monologue->ssrc_hash,
diff --git a/daemon/ssrc.c b/daemon/ssrc.c
index d67083d70..64ad46747 100644
--- a/daemon/ssrc.c
+++ b/daemon/ssrc.c
@@ -84,7 +84,7 @@ static void mos_calc(struct ssrc_stats_block *ssb) {
 	ssb->mos = intmos;
 }
 
-static struct ssrc_entry *find_ssrc(uint32_t ssrc, struct ssrc_hash *ht) {
+static void *find_ssrc(uint32_t ssrc, struct ssrc_hash *ht) {
 	rwlock_lock_r(&ht->lock);
 	struct ssrc_entry *ret = g_atomic_pointer_get(&ht->cache);
 	if (!ret || ret->ssrc != ssrc) {
@@ -257,14 +257,25 @@ static long long __calc_rtt(struct call_monologue *ml, uint32_t ssrc, uint32_t n
 
 	if (!ntp_middle_bits || !delay)
 		return 0;
+	if (!ml->active_dialogue)
+		return 0;
 
-	struct ssrc_entry_call *e = get_ssrc(ssrc, ml->ssrc_hash);
+	struct ssrc_entry_call *e = find_ssrc(ssrc, ml->active_dialogue->ssrc_hash);
 	if (G_UNLIKELY(!e))
 		return 0;
 
 	if (pt_p)
 		*pt_p = e->output_ctx.tracker.most[0] == 255 ? -1 : e->output_ctx.tracker.most[0];
 
+	// grab the opposite side SSRC for the time reports
+	uint32_t map_ssrc = e->output_ctx.ssrc_map_out;
+	if (!map_ssrc)
+		map_ssrc = e->h.ssrc;
+	obj_put(&e->h);
+	e = find_ssrc(map_ssrc, ml->ssrc_hash);
+	if (G_UNLIKELY(!e))
+		return 0;
+
 	struct ssrc_time_item *sti;
 	GQueue *q = (((void *) e) + reports_queue_offset);
 	mutex_lock(&e->h.lock);