{{#each agents}}

{{first_name}} {{last_name}} {{status}}

{{#compare status "===" "paused"}}

{{ ../i18n.callcenter.break_time }}

{{call_time}}

{{/compare}} {{#compare status "===" 'wrapup'}}

{{ ../i18n.callcenter.wrapping_up }}

{{call_time}}

{{/compare}} {{#compare status "===" 'handling'}}

{{ ../i18n.callcenter.call_time }}

{{call_time}}

{{/compare}} {{#compare status "===" 'busy'}}

{{ ../i18n.callcenter.busy_since }}

{{call_time}}

{{/compare}} {{#compare status "===" 'ready'}}

{{ ../i18n.callcenter.call_time }}

-

{{/compare}} {{#compare status "===" 'logged_out'}}

{{ ../i18n.callcenter.call_time }}

-

{{/compare}} {{#compare status "===" 'logged_in'}}

{{ ../i18n.callcenter.call_time }}

-

{{/compare}}

{{#compare status "===" 'handling'}} {{#if current_call}}

{{ ../../i18n.callcenter.current_call }}

{{else}}

{{ ../../i18n.callcenter.no_active_call }}

{{/if}} {{/compare}} {{#compare status "===" 'connecting'}} {{#if current_call}}

{{ ../../i18n.callcenter.current_call }}

{{else}}

{{ ../../i18n.callcenter.no_active_call }}

{{/if}} {{/compare}} {{#compare status "!==" 'connecting' }} {{#compare status "!==" 'handling'}}

{{ ../../i18n.callcenter.no_active_call }}

{{/compare}} {{/compare}}

{{ ../i18n.callcenter.total_calls }}

{{total_calls}}

{{ ../i18n.callcenter.missed_calls }}

{{missed_calls}}

{{/each}}