{ "callcenter": { "hide_logged_out_agents": "隐藏登出的坐席", "hide_queues": "隐藏队列", "break_time": "休息时间", "wrapping_up": "汇总", "call_time": "呼叫时长", "busy_since": "开始忙", "no_active_call": "没有呼叫...", "total_calls": "总呼叫数", "missed_calls": "漏接呼叫", "clicking_here_will_send_you": "点击这里将进入队列配置页面, 您可以更新队列配置, 管理坐席并查看队列报告.", "select_the_device": "选择您想振铃的设备", "which_device": "设备?", "ring": "振铃", "cancel": "取消", "call_waiting_log": "呼叫等待日志...", "eavesdrop_request_failed": "坚挺请求失败. 错误 #", "devices_title": "设备", "hide_queues_html": "隐藏队列", "show_queues_html": "显示队列", "eavesdropTooltip": "Eavesdrop", "eavesdropPopup": { "deviceLabel": "Device", "callBtnText": "Call", "cancelBtnText": "Cancel" }, "settings": { "sidebar": { "title": "Queues" }, "editQueueTitle": "Edit Queue", "createQueueTitle": "Create Queue", "agentsPanel": { "title": "Agents", "selected": "Selected", "noDataText": "None", "actionsColumnHeader": "Add", "userNameColumnHeader": "User Name" }, "queuePanel": { "title": "Queue settings", "nameLabel": "Name", "nameHelpText": "Friendly name for this Queue", "callRecordingLabel": "Call Recording", "callRecordingHelpText": "You can also change individual agent's recording settings under the Agent's section", "musicOnHoldLabel": "Music on Hold", "musicOnHoldHelpText": "Select the media file that you want to be played by default when it's not set on a user or a device.", "strategyLabel": "Strategy", "strategyRoundRobin": "Round Robin", "strategyMostIdle": "Most Idle", "callRecordingUrlLabel": "Call Recording URL", "callRecordingUrlHelpText": "URL pointing to a server that will host the recording of the calls processed by this queue.", "wrapupTimeLabel": "Call Wrap-up Time (s)", "wrapupTimeHelpText": "Automatic break time between calls for the agents in this queue.", "maxNumberCallsLabel": "Max Number of Calls", "maxNumberCallsHelpText": "How many callers are allowed to wait on hold in the queue (0 for no limit).", "maxHoldTimeLabel": "Max Hold Time (s)", "maxHoldTimeHelpText": "In seconds, how long to try to connect the caller before progressing past the queue callflow action (0 for no limit).", "positionAnnouncementsLabel": "Position Announcements", "waitTimeAnnouncementsLabel": "Wait Time Announcements", "enterWhenEmptyLabel": "Allows a caller to enter this queue when no agents are available." }, "notificationsPanel": { "title": "Notifications settings", "hangupLabel": "Notification on Hangup", "hangupHelpText": "URL for a callback when the call ends to tell the customer on their own servers that a call has ended.", "pickupLabel": "Notification after Pickup", "pickupHelpText": "URL for a callback when the call is picked up to tell the customer on their own servers that a call has been picked up.", "methodLabel": "Method", "methodHelpText": "What HTTP method to use", "methodOptionPost": "POST", "methodOptionGet": "GET" }, "saveQueueButtonText": "Save Changes", "deleteQueueButtonText": "Delete Queue", "createQueueButtonText": "Create", "deleteQueueConfirmText": "Are you sure to remove this queue?", "deleteQueueSuccessMessage": "Queue was successfully removed!", "saveQueueSuccessMessage": "Saving complete!", "createQueueSuccessMessage": "Creating complete!", "queueDefaultName": "No name", "mediaDefault": "Default", "mediaSilence": "Silence" }, "headerMenu": { "mainBtnText": "Menu", "dashboard": "Dashboard", "manageQueues": "Manage Queues" } } }