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94 lines
3.9 KiB
94 lines
3.9 KiB
{
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"callcenter": {
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"hide_logged_out_agents": "Hide Logged out Agents",
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"hide_queues": "Hide Queues",
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"break_time": "Break Time",
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"wrapping_up": "Wrapping up",
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"call_time": "Call Time",
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"busy_since": "Busy since",
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"total_calls": "Total Calls",
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"missed_calls": "Missed Calls",
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"current_call": "Acive call",
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"no_active_call": "Inactive call",
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"clicking_here_will_send_you": "Clicking here will send you to the Edit Queue page, where you can update settings for this queue, manage its agents and look at this queue reports.",
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"select_the_device": "Select the device you want to ring",
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"which_device": "Which device?",
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"ring": "Ring",
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"cancel": "Cancel",
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"call_waiting": "Call Waiting",
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"call_waiting_log": "Call Waiting Log...",
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"eavesdrop_request_failed": "Eavesdrop Request failed. Error #",
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"devices_title": "Devices",
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"hide_queues_html": "Hide Queues",
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"show_queues_html": "Show Queues",
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"eavesdropTooltip": "Eavesdrop",
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"eavesdropPopup": {
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"deviceLabel": "Device",
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"callBtnText": "Call",
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"cancelBtnText": "Cancel"
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},
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"settings": {
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"sidebar": {
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"title": "Queues"
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},
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"editQueueTitle": "Edit Queue",
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"createQueueTitle": "Create Queue",
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"agentsPanel": {
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"title": "Agents",
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"selected": "Selected",
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"noDataText": "None",
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"actionsColumnHeader": "Add",
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"userNameColumnHeader": "User Name"
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},
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"queuePanel": {
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"title": "Queue settings",
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"nameLabel": "Name",
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"nameHelpText": "Friendly name for this Queue",
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"callRecordingLabel": "Call Recording",
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"callRecordingHelpText": "You can also change individual agent's recording settings under the Agent's section",
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"musicOnHoldLabel": "Music on Hold",
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"musicOnHoldHelpText": "Select the media file that you want to be played by default when it's not set on a user or a device.",
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"strategyLabel": "Strategy",
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"strategyRoundRobin": "Round Robin",
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"strategyMostIdle": "Most Idle",
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"callRecordingUrlLabel": "Call Recording URL",
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"callRecordingUrlHelpText": "URL pointing to a server that will host the recording of the calls processed by this queue.",
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"wrapupTimeLabel": "Call Wrap-up Time (s)",
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"wrapupTimeHelpText": "Automatic break time between calls for the agents in this queue.",
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"maxNumberCallsLabel": "Max Number of Calls",
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"maxNumberCallsHelpText": "How many callers are allowed to wait on hold in the queue (0 for no limit).",
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"maxHoldTimeLabel": "Max Hold Time (s)",
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"maxHoldTimeHelpText": "In seconds, how long to try to connect the caller before progressing past the queue callflow action (0 for no limit).",
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"positionAnnouncementsLabel": "Position Announcements",
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"waitTimeAnnouncementsLabel": "Wait Time Announcements",
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"enterWhenEmptyLabel": "Allows a caller to enter this queue when no agents are available."
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},
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"notificationsPanel": {
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"title": "Notifications settings",
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"hangupLabel": "Notification on Hangup",
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"hangupHelpText": "URL for a callback when the call ends to tell the customer on their own servers that a call has ended.",
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"pickupLabel": "Notification after Pickup",
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"pickupHelpText": "URL for a callback when the call is picked up to tell the customer on their own servers that a call has been picked up.",
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"methodLabel": "Method",
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"methodHelpText": "What HTTP method to use",
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"methodOptionPost": "POST",
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"methodOptionGet": "GET"
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},
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"saveQueueButtonText": "Save Changes",
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"deleteQueueButtonText": "Delete Queue",
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"createQueueButtonText": "Create",
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"deleteQueueConfirmText": "Are you sure to remove this queue?",
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"deleteQueueSuccessMessage": "Queue was successfully removed!",
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"saveQueueSuccessMessage": "Saving complete!",
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"createQueueSuccessMessage": "Creating complete!",
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"queueDefaultName": "No name",
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"mediaDefault": "Default",
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"mediaSilence": "Silence"
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},
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"headerMenu": {
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"mainBtnText": "Menu",
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"dashboard": "Dashboard",
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"manageQueues": "Manage Queues"
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}
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}
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}
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