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203 lines
8.2 KiB
203 lines
8.2 KiB
{{#if data.id}}
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<h1>Edit Queue</h1>
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{{else}}
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<h1>Create Queue</h1>
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{{/if}}
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<form id="queue-form" class="form-vertical">
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<div class="control-group">
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<label class="control-label" for="queue-name">Name</label>
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<div class="controls">
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<input class="js-to-serialize" type="text" value="{{ data.name }}" name="name" data-toggle="tooltip"
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id="queue-name" title="Friendly name for this Queue">
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</div>
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</div>
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<div id="accordion" class="accordion-light">
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<div class="panel panel-default">
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<div class="panel-heading">
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<h4 class="panel-title">
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<a data-toggle="collapse" data-parent=".accordion-light" href="#queue-agents-wrapper" class="collapsed">
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<i class="fa fa-accordion-mark"></i>
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<span>Agents</span>
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</a>
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</h4>
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</div>
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<div id="queue-agents-wrapper" class="panel-collapse collapse">
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<div class="panel-body queue-agents-content" id="queue-agents-content"></div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading">
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<h4 class="panel-title">
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<a data-toggle="collapse" data-parent=".accordion-light" href="#queue-settings" class="collapsed">
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<i class="fa fa-accordion-mark"></i>
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<span>Queue settings</span>
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</a>
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</h4>
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</div>
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<div id="queue-settings" class="panel-collapse collapse">
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<div class="panel-body">
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<div class="control-group">
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<span class="control-label"></span>
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<div class="controls">
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<div class="checkbox">
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<label>
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<input class="js-to-serialize" type="checkbox" value="" name="record_caller"
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{{#if data.record_caller }}checked="checked"{{/if}} >
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<span data-toggle="tooltip" title="You can also change individual agent's recording settings under the Agent's section">Call Recording</span>
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</label>
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</div>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-music-on-hold">Music on Hold</label>
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<div class="controls">
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<select class="js-to-serialize" name="moh" id="queue-music-on-hold" data-toggle="tooltip" title="Select the media file that you want to be played by default when it's not set on a user or a device.">
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{{#each media_list}}
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{{#compare @root.data.moh "===" id}}
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<option id="{{ id }}" value="{{ id }}" selected="selected">{{ name }}</option>
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{{else}}
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<option id="{{ id }}" value="{{ id }}">{{ name }}</option>
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{{/compare}}
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{{/each}}
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</select>
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<a href="#" class="js-edit-media dynamic-link">Edit</a>
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<a href="#" class="js-create-media dynamic-link">Create</a>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-strategy">Strategy</label>
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<div class="controls">
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<select class="js-to-serialize" id="queue-strategy" name="strategy" data-toggle="tooltip" title="The queue strategy for connecting agents to caller">
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{{#compare data.strategy "===" "most_idle"}}
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<option value="round_robin">Round Robin</option>
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<option value="most_idle" selected="selected">Most Idle</option>
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{{else}}
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<option value="round_robin" selected="selected">Round Robin</option>
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<option value="most_idle">Most Idle</option>
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{{/compare}}
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</select>
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-call-recording-url">Call Recording URL</label>
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<div class="controls">
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<input id="queue-call-recording-url" class="js-to-serialize" type="text"
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value="{{ data.call_recording_url }}" name="call_recording_url"
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placeholder="http://xxx.yyy.com/call_recordings" data-toggle="tooltip"
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title="URL pointing to a server that will host the recording of the calls processed by this queue.">
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-agent-wrapup-time">Call Wrap-up Time (s)</label>
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<div class="controls">
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<input class="js-to-serialize" id="queue-agent-wrapup-time" type="text"
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name="agent_wrapup_time" placeholder="30"
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value="{{ data.agent_wrapup_time }}" data-toggle="tooltip"
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title="Automatic break time between calls for the agents in this queue.">
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-max-queue-size">Max Number of Calls</label>
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<div class="controls">
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<input class="js-to-serialize" type="text" name="max_queue_size"
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value="{{ data.max_queue_size }}" id="queue-max-queue-size" placeholder="10000"
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data-toggle="tooltip"
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title="How many callers are allowed to wait on hold in the queue (0 for no limit).">
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-connection-timeout">Max Hold Time (s)</label>
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<div class="controls">
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<input class="js-to-serialize" type="text" name="connection_timeout"
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value="{{ data.connection_timeout }}" id="queue-connection-timeout" placeholder="30"
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data-toggle="tooltip"
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title="In seconds, how long to try to connect the caller before progressing past the queue callflow action (0 for no limit).">
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</div>
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</div>
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<div class="control-group">
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<span class="control-label"></span>
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<div class="controls">
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<div class="checkbox">
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<label>
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<input class="js-to-serialize" type="checkbox" name="enter_when_empty"
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{{#if data.enter_when_empty }}checked="checked"{{/if}}>
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Allows a caller to enter this queue when no agents are available.
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</label>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="panel panel-default">
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<div class="panel-heading">
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<h4 class="panel-title">
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<a data-toggle="collapse" data-parent=".accordion-light" href="#notifications-settings" class="collapsed">
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<i class="fa fa-accordion-mark"></i>
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<span>Notifications settings</span>
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</a>
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</h4>
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</div>
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<div id="notifications-settings" class="panel-collapse collapse">
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<div class="panel-body">
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<div class="control-group">
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<label class="control-label" for="queue-notifications-hangup">Notification on Hangup</label>
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<div class="controls">
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<input class="js-to-serialize" type="text" name="notifications.hangup"
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value="{{ data.notifications.hangup }}" id="queue-notifications-hangup"
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placeholder="http://xxx.yyy/script_hangup.php" data-toggle="tooltip"
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title="URL for a callback when the call ends to tell the customer on their own servers that a call has ended.">
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-notifications-pickup">Notification after Pickup</label>
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<div class="controls">
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<input class="js-to-serialize" type="text" name="notifications.pickup"
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value="{{ data.notifications.pickup }}" id="queue-notifications-pickup"
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placeholder="http://xxx.yyy/script_pickup.php" data-toggle="tooltip"
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title="URL for a callback when the call is picked up to tell the customer on their own servers that a call has been picked up.">
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</div>
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</div>
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<div class="control-group">
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<label class="control-label" for="queue-notifications-method">Method</label>
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<div class="controls">
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<select class="js-to-serialize" name="notifications.method" data-toggle="tooltip"
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id="queue-notifications-method" title="What HTTP method to use">
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{{#compare data.notifications.method "===" "POST"}}
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<option value="GET">GET</option>
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<option value="POST" selected="selected">POST</option>
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{{else}}
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<option value="GET" selected="selected">GET</option>
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<option value="POST">POST</option>
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{{/compare}}
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</select>
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</div>
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</div>
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</div>
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</div>
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</div>
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</div>
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<div class="buttons-wrapper clearfix">
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{{#if data.id}}
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<button class="btn btn-primary js-save-queue" data-queue-id="{{ data.id }}">Save Changes</button>
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<button class="btn btn-danger js-delete-queue" data-queue-id="{{ data.id }}">Delete Queue</button>
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{{else}}
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<button class="btn btn-primary js-save-queue">Create</button>
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{{/if}}
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</div>
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</form>
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