diff --git a/app.js b/app.js
index c12dd2f..0278ddd 100644
--- a/app.js
+++ b/app.js
@@ -36,6 +36,7 @@ define(function(require) {
 		subscribe: {},
 		appFlags: {
 			common: {
+				hasProvisioner: false,
 				outboundPrivacy: [
 					'default',
 					'none',
@@ -60,6 +61,8 @@ define(function(require) {
 		initApp: function(callback) {
 			var self = this;
 
+			self.appFlags.common.hasProvisioner = _.isString(monster.config.api.provisioner);
+
 			monster.pub('auth.initApp', {
 				app: self,
 				callback: callback
diff --git a/submodules/users/users.js b/submodules/users/users.js
index ed7f192..d2505d2 100644
--- a/submodules/users/users.js
+++ b/submodules/users/users.js
@@ -1748,6 +1748,11 @@ define(function(require) {
 					});
 				},
 				provisioners: function(callback) {
+					if (!self.appFlags.common.hasProvisioner) {
+						callback(null);
+						return;
+					}
+
 					monster.request({
 						resource: 'common.chooseModel.getProvisionerData',
 						data: {},
@@ -1959,6 +1964,7 @@ define(function(require) {
 		usersFormatAddUser: function(data) {
 			var self = this,
 				formattedData = {
+					hasProvisioner: self.appFlags.common.hasProvisioner,
 					sendToSameEmail: true,
 					nextExtension: '',
 					listExtensions: {},
diff --git a/submodules/users/views/creation.html b/submodules/users/views/creation.html
index 845a802..fc7b33c 100644
--- a/submodules/users/views/creation.html
+++ b/submodules/users/views/creation.html
@@ -86,6 +86,7 @@
 			</div>
 		</div>
 
+		{{#if hasProvisioner}}
 		<div class="row-fluid separator"></div>
 
 		<div class="row-fluid user-section-title">
@@ -124,6 +125,7 @@
 				<input type="text" id="mac_address" name="user.device.mac_address" placeholder="19:33:1A:B2:12:58">
 			</div>
 		</div>
+		{{/if}}
 	</form>
 	<div>
 		<div class="dialog-buttons-wrapper add-user-actions">