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[]
[null,"Monster-UI Test Plan"]
[null,"Application Name",null,"Smart PBX"]
[null,"Version",null,1]
[null,"Date Updated",null,"2016-03-25"]
[null,"Purpose of the application",null,"Manage all the elements of a PBX."]
[null,"Prerequisites"]
[null,"Roles",null,"Standard account"]
[null,"Specificities"]
[]
[{"$nulls":4},"DASHBOARD"]
[]
[null,null,"ID","Description"]
[null,null,1,"Navigate"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Dashboard\" tab","The “Dashboard\" page will load and display an overview of the PBX.",null,null,"N/A","N/A"]
[null,null,"B","Click on the \"Total Users\" section","The \"Users\" tab will open to display the users listing. The total number of users should be the same.",null,null,"N/A","N/A"]
[null,null,"C","Go back to the \"Dashboard\" tab and click on the \"Total Devices\" section","The \"Devices\" tab will open to dislpay a list of devices. The total number of devices should be the same.",null,null,"N/A","N/A"]
[null,null,"D","Go back to the \"Dashboard\" tab and click on the \"Main Number\" section","1. \"Main Number\" tab will open and the \"Main Company Numbers\" dropdown menu will load. The number(s) should be the same as the one(s) displayed in the \"Dashboard\" tab.\u2028\u20282. Office Hours Strategy menu appears.\u20283. Office Holidays menu appears.\u20284. Incoming Call Handling menu appears..\u20285. Main Conference Number menu appears.\u20286. Main Foxbox Number appears.",null,null,"N/A","N/A"]
[null,null,"E","Go back to the \"Dashboard\" tab and click on the \"Conference Number\" section","The \"Main Number\" tab will open and the \"Main Conference Number\" dropdown menu will load. The number(s) should be the one(s) display in the \"Dashboard\" tab",null,null,"N/A","N/A"]
[null,null,"F","Go back to the \"Dashboard\" tab and click on the \"Total Numbers\" section","The \"Numbers\" tab will open and the \"Numbers in use\" section will load and display the phone number's listing",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,2,"Edit Caller-ID feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Dashboard\" tab and click on the \"Caller-ID\" button","A dialog window will open with a dropdown to select a phone number and a form to enter information about the caller-ID and e911",null,null,"N/A","N/A"]
[null,null,"B","Select a phone number, fill the form and click on the \"Save Changes\" button","The number you selected will become blue in the \"Main Number\" section. Also, a red rocket icon for 911 and a blue man icon for Caller ID will appear next to the number.",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,3,"Edit Music-On-Hold feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Hold Music\" button","A dialog window will open with dropdown",null,null,"N/A","N/A"]
[null,null,"B","Click on the \"Upload\" button, click on the \"Choose File\" button and select a file to upload","The name of the file selected will appear next to the green-arrow upload button.",null,null,"N/A","N/A"]
[null,null,"C","Click on the green button with the upload icon to upload the file","The name of the file will appear in the dropdown",null,null,"N/A","N/A"]
[null,null,"D","Select the new file in the dropdown and click  on the \"Save Changes\" button","The dialog window will close itself",null,null,"N/A","N/A"]
[]
[{"$nulls":4},"MAIN NUMBER"]
[]
[null,null,"ID","Description"]
[null,null,4,"Edit Main Company Numbers"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Main Number\" tab and click on the \"Main Company Numbers\"","A dropdown will open, listing the main numbers",null,null,"N/A","N/A"]
[null,null,"B","Add a phone number by clicking either on the \"Add from Spare Numbers\" link or on the \"Buy Numbers\" link","The phone number will be added to the number listing",null,null,"N/A","N/A"]
[null,null,"C","Click on the the gear icon corresponding to the next phone number and configure a Caller-ID and E911","The icons of the features will appear next to the gear icon",null,null,"N/A","N/A"]
[null,null,"D","Click on the “Un-Assign\" button next to the phone number","A dialog window opens listing the features to remove from this number, and a red button labeled “Remove”",null,null,"N/A","N/A"]
[null,null,"E","Click on the remove icon on the \"Caller-ID\" row","The feature’s checkbox turns blue.",null,null,"N/A","N/A"]
[null,null,"F","Click on the \"Remove\" button","The phone number will be removed from the listing and a notification will inform you that the operation was successful",null,null,"N/A","N/A"]
[null,null,"G","Click on the \"Close\" link","The dropdown will close",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,5,"Edit Office Hours Strategy"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Office Hours Strategy\" section","A dropdown menu will appear, listing two options. The first one is default selected.",null,null,"N/A","N/A"]
[null,null,"B","Check the \"Costum Office Hours\" radio button.","A new section containing a list of the days of the week will appear.",null,null,"N/A","N/A"]
[null,null,"C","Check the Saturday and Sunday checkboxes","The fields to select open hours will appear in the row corresponding to Saturday and Sunday",null,null,"N/A","N/A"]
[null,null,"D","Set the open hours from 11am to 4pm for Saturday and Sunday","A dropdown will open to let you select the hours",null,null,"N/A","N/A"]
[null,null,"E","Check the \"Are you closed for lunch hours?\" checkbox","Fields to select an hour rang will appear next to the checkbox",null,null,"N/A","N/A"]
[null,null,"F","Click on the \"Save Changes\" button","The \"Office Hours Strategy\" dropdown will close",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,6,"Edit Office Holidays"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Clcik on the \"Office Holidays\" section","A dropdown containing a checkbox will open",null,null,"N/A","N/A"]
[null,null,"B","Check \"Are you closed for holidays\" checkbox","Submenu expands to show “Add Holiday”",null,null,"N/A","N/A"]
[null,null,"C","Click \"Add Holiday\" link","A dropdown menu opens, showing 3 options:\u2028Single Day, Date Range, Advanced",null,null,"N/A","N/A"]
[null,null,"D","Select the \"Single Day\" option","A form will appear",null,null,"N/A","N/A"]
[null,null,"E","Type name of holiday in 1st field, then select the month and date corresponding to it. Example: You can add Christmas.","The dropdown will display the month and date you selected",null,null,"N/A","N/A"]
[null,null,"F","Click on the \"Add Holiday\" link and select the \"Date Range\" option","The same form will appear plus a new field to select the end of the holiday",null,null,"N/A","N/A"]
[null,null,"G","Fill the field with the name of the holiday, select the month and the range of it.","The dropdowns will display the month and range you selected",null,null,"N/A","N/A"]
[null,null,"H","Click on the \"Add Holiday\" link and select the \"Advanced\" option","A form will appear. 3rd field shows ordinal numbers, 4th field shows days of the week",null,null,"N/A","N/A"]
[null,null,"I","Fill the field with \"Thanksgiving\" and select the fourth Thursday of November","The form will be filled with the information you specified about the holiday",null,null,"N/A","N/A"]
[null,null,"J","Clcik on the red bin icon next to range date you added","The holiday entry will be removed from the listing",null,null,"N/A","N/A"]
[null,null,"K","Click on the \"Save Changes\" button","The \"Office Holidays\" seciton will close and a notification will inform you that the holidays were successfully updated",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,7,"Edit Incoming Call Handling"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Incoming Call Handling\" section","A menu containing 2 to 4 different sub-menus appears. The number depends on the prior selection of Office Hours, like “Are you closed for lunch hours?” By default, the \"Open Hours\" option is selected",null,null,"N/A","N/A"]
[null,null,"B","Choose the first dialing strategy, then click on the link \"Virtual Receptionist\"","The selected strategy will be highlighted wih the color corresponding to the open tab and a dialog window will open",null,null,"N/A","N/A"]
[null,null,"C","Choose \"Text to Speech\"","A textarea will appear under the \"Text to Speech\" section",null,null,"N/A","N/A"]
[null,null,"D","Write a message in the Text-to-Speech text box and click “Update”","The section will close and the grey icon in the \"Text to Speech\" section will become blue",null,null,"N/A","N/A"]
[null,null,"E","Click on the \"Upload your own file\" section, upload a file and click on the \"Update\" button","The icon next to the \"Upload your own file\" section will become blue",null,null,"N/A","N/A"]
[null,null,"F","Click on the \"Record it over phone\" section","In this section, information will explain how to record a message with your phone",null,null,"N/A","N/A"]
[null,null,"G","Click on the \"Add route\" link","Enter a PIN number in the first field and select a user in the dropdown. You can add several users",null,null,"N/A","N/A"]
[null,null,"H","Click on the remove icon next to the users dropdown","The line will be removed from the listing of routes",null,null,"N/A","N/A"]
[null,null,"I","Click on the save button","The dialog box will close",null,null,"N/A","N/A"]
[null,null,"J","Click on the second  strategy, select a receptioning type in the dropdown and configure the virtual receptionist","The selected strategy will be highlighted wih the color corresponding to the open tab",null,null,"N/A","N/A"]
[null,null,"K","Click on the last strategy, select a receptioning type from the first dropdown and select a voicemail from the second dropdown","The selected strategy will be highlighted wih the color corresponding to the open tab",null,null,"N/A","N/A"]
[null,null,"L","Click on the \"Save Changes\" button","The \"Incoming Call Handling\" section will close and a notification will inform you that the strategy was successfully updated",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,8,"Edit Main Conference Number"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Main Conference Number\" section","The dropdown menu will open, listing configured phone numbers or none at all.",null,null,"N/A","N/A"]
[null,null,"B","Add a phone number by clicking on the \"Add from Spare Numbers\" link or the \"Buy Numbers\" link","The phone number(s) added will appear in the listing",null,null,"N/A","N/A"]
[null,null,"C","Click on on the \"Remove\" button next to the phone number you just added","The phone number will be removed from the listing and a notification will inform you that the action was successful",null,null,"N/A","N/A"]
[null,null,"D","Click on the \"Close\" link of the \"Main Conference Number\" section","The section will close itself",null,null,"N/A","N/A"]
[]
[{"$nulls":4},"USERS"]
[]
[null,null,"ID","Description"]
[null,null,9,"Add a user"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","On the app's homepage, click on the \"User\" tab","Shows total users, an add-user button, a search bar, and a list of existing users.",null,null,"N/A","N/A"]
[null,null,"B","Click on the \"Add User\" button","A dialog window will open with a form to fill with the information about the new user to create",null,null,"N/A","N/A"]
[null,null,"C","Choose \"Create User\" without filling any field","Errors will appear bellow the required fields to fill",null,null,"N/A","N/A"]
[null,null,"D","Choose \"Send emails to an alternate address”","A new field  will appear bellow the checkbox to add an alternate email address",null,null,"N/A","N/A"]
[null,null,"E","Choose “include User in the Company Directory”","checkbox turns blue",null,null,"N/A","N/A"]
[null,null,"F","Choose \"Create User\" with written forms","New user appended to list of existing users, successful notification",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,10,"Edit user's settings"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the name of the user in the user's list","A new section will appear, listing user info.",null,null,"N/A","N/A"]
[null,null,"B","Click on the \"Change\" link","A dialog window will open to change the user's email address and password",null,null,"N/A","N/A"]
[null,null,"C","Update the email/password and click the \"Save changes\" button","If the email was updated, it will be updated next to the \"Change\" button. A top-right notification informs you of success",null,null,"N/A","N/A"]
[null,null,"D","Click on the \"Change PIN\" link","A dialog window will open to change the user's PIN.",null,null,"N/A","N/A"]
[null,null,"E","Enter the new PIN and click on the \"Save changes\" button","A notification will appear informing you that the PIN was updated successfully",null,null,"N/A","N/A"]
[null,null,"F","Change any of the other fields and upate them by clicking on the \"Save changes\" button","A notification will appear and the section displaying the user's information will close itselft",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,11,"Delete a user"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the name of the user in the user's list","The section displaying the user's settings will open",null,null,"N/A","N/A"]
[null,null,"B","Click on the \"Delete User\" button at the bottom left of the section","A confirmation window will ask you to confirm to delete this user",null,null,"N/A","N/A"]
[null,null,"C","Click on the \"OK\" button","The user will be removed from the user's list and notification will inform you that the user was deleted successfully",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,12,"Edit user's extensions"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the Extensions cell of a user","The section to manage the extensions for this user will open",null,null,"N/A","N/A"]
[null,null,"B","Click link \"Add an extension to this user”","A field will appear allowing you to enter a new extension to add to this user.",null,null,"N/A","N/A"]
[null,null,"C","Modify the extension number and click on the \"Save changes\" button","Submenu closes and successful notification",null,null,"N/A","N/A"]
[null,null,"D","Click on the Extensions cell of a user and remove the new extension by clicking on the \"Remove\" button","Extension disappears from the list",null,null,"N/A","N/A"]
[null,null,"E","Click \"Save changes\"","Submenu closes and successful notification",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,13,"Edit user's phone numbers"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the Phone Numbers cell of a user","The section to manage the phone numbers for this user will open and list the existing numbers linked to this user if any exist",null,null,"N/A","N/A"]
[null,null,"B","Click on the \"Add fron Spare Numbers\" link","The dialog window to add spare numbers will open",null,null,"N/A","N/A"]
[null,null,"C","Enter numbers in the search bar","The list of numbers will display the phone numbers containing the numbers entered in the search bar",null,null,"N/A","N/A"]
[null,null,"D","Select phone number(s) to pair with a user and click \"Add selected numbers\"","The dialog window will close and the number will be added to the user's phone numbers list. This section will close and a notification will inform you that the user's phone numbers were updated successfully",null,null,"N/A","N/A"]
[null,null,"E","Open the Phone Number section of a user and click on the \"Buy Numbers\" button","A dropdown will appear allowing you to choose the type of phone number to add",null,null,"N/A","N/A"]
[null,null,"F","Click on the \"Local\" link","A dialog window will open with a field letting you search number by area code or cities",null,null,"N/A","N/A"]
[null,null,"G","Enter an area code or a city name and click on the \"Search\" button","A list of available phone numbers to buy will be displayed",null,null,"N/A","N/A"]
[null,null,"H","Click on the \"Go back to search\" link at the topo right of the dialog box","It will take you back to the search step",null,null,"N/A","N/A"]
[null,null,"I","Check the \"Display only sequential numbers\" box","A field will appear under the checkbox",null,null,"N/A","N/A"]
[null,null,"J","Add the amount of sequential numbers wanted and click on the \"Search\" button","If you specify a number strictly lower than 2, an error popup will inform you so. Else, you will go back to the listing of available numbers to buy",null,null,"N/A","N/A"]
[null,null,"K","Select the numbers to buy from the list and click on the \"BUY NUMBERS\" button","If no numbers were select, a error popup will inform you to select numbers. Else, the dialog window will close and the numbers will be added to the user's phone numbers list. The Phone Numbers section will close and a notification will inform you that the user's phone numbers were updated successfully",null,null,"N/A","N/A"]
[null,null,"L","Click on the Phone Numbers cell of a user, click on the \"Buy Numbers\" button and click on the \"Toll-free\" link","A dialog window will open to let you choose a prefix",null,null,"N/A","N/A"]
[null,null,"M","Select on the prefixes by checking the corresponding radio button and click on the \"Search\" button","The same behavior is expected as the 5K step",null,null,"N/A","N/A"]
[null,null,"N","Click on the Phone Numbers cell of a user and click on the settings gear next to a phone number","A dropdown will appear allowing you to choose which settings to change for this phone number",null,null,"N/A","N/A"]
[null,null,"O","Click on the gear icon, then select “Caller-ID”","A dialog window opens. You can write the ID and toggle Inbound Caller ID.",null,null,"N/A","N/A"]
[null,null,"P","Enter the caller ID name, toggle the \"Inbound Caller Id Name\" button and click on the \"Save Changes\" button","Top-right successful notification shows.",null,null,"N/A","N/A"]
[null,null,"Q","Click on the settings gear icon of a phone number and then click on the \"E911\" button","A dialog window shows a form.",null,null,"N/A","N/A"]
[null,null,"R","Write information & click “Add”","Top-right successful notification about 911 shows, and you return to the Phone Numbers menu of a single user. An ambulance icon appears on the row.",null,null,"N/A","N/A"]
[null,null,"S","Click on the \"Remove\" button","The phone number will be removed of the list, a top-right notification will confirm removal, and you will return to the Phone Numbers menu of a single user. The ambulance icon disappeared.",null,null,"N/A","N/A"]
[null,null,"T","Click \"Save Changes” for the user’s phone numbers.","Top-right successful notification about Phone Numbers shows.\u2028",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,14,"Edit user's devices"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the Devices cell of a user","The Device section will appear, and list any existing devices or inform you none have been assigned. Also, you’ll see “New Device” and “Add from Spare Devices.”",null,null,"N/A","N/A"]
[null,null,"B","Choose link “New Device\"","A dropdown menu showing 8 choices will appear.\u20281. SIP Phone\u20282. Cell Phone\u20283. Business Mobile\u20284. Smartphone\u20285. Soft phone\u20286. Landline\n7. Fax\u20288. ATA",null,null,"N/A","N/A"]
[null,null,"C","Choose “SIP Phone”","A menu of phone brands appears:\n1. Yealink\u20282. Polycom\u20283. CISCO",null,null,"N/A","N/A"]
[null,null,"D","Choose a brand.","A dialog window gallery of thumbnail-size images of phones appears. Each image is labeled with a model, like T19P or T46G. Also, two fields appear: Device Name and MAC Address.",null,null,"N/A","N/A"]
[null,null,"E","Click \"Create Device\"","Dialog window remains open, each field warns\u2028“This field is required”",null,null,"N/A","N/A"]
[null,null,"F","Write information for Device Name and the MAC Address","Top-right successful notification shows I added a device and named it, and I’m returned to the User’s Devices menu, which lists current devices.",null,null,"N/A","N/A"]
[null,null,"G","Choose link \"New Device” and choose a “Cell Phone”","A dialog window appears, showing\u2028button “Basic Settings”,\u2028button “Advanced”,\u2028field Device Name,\u2028field Number",null,null,"N/A","N/A"]
[null,null,"H","Click “Advanced” button","Dropdown menu appears, showing “Options”",null,null,"N/A","N/A"]
[null,null,"I","Click “Options” from the Advanced menu","Menu of three checkboxes appear, all selected:\u20281. Allow use of cellphone voicemail\u20282. Keep original caller-ID\u20283. Hide from Contact List",null,null,"N/A","N/A"]
[null,null,"J","Click every checkbox","Each checkbox turns grey after you un-select it.",null,null,"N/A","N/A"]
[null,null,"K","Click “Create Device”","Dialog window remains open, each field warns\u2028“This field is required”",null,null,"N/A","N/A"]
[null,null,"L","Write Device Name & Number, then click “Create Device”","Top-right successful notification shows I added a device and named it, and I’m returned to the User’s Devices menu, which lists current devices.",null,null,"N/A","N/A"]
[null,null,"M","Choose “Save changes”","Top-right successful notification shows I successfully updated the devices assigned to the user.",null,null,"N/A","N/A"]
[null,null,"N","Click “New Device” & choose “Business Mobile”","Dialog window appears, showing:\u20281. button Basic Settings\u20282. button Advanced\n3. field Device Name\u20284. field MDN\n5. field SIP Username (contains info)\n6. SIP Password (contains info)\n7. Realm (contains info)",null,null,"N/A","N/A"]
[null,null,"O","Click “Advanced\"","Dropdown menu appears, and it shows the option “Restricted” with an icon.",null,null,"N/A","N/A"]
[null,null,"P","Click “Restricted\"","Seven toggle options appear activated:\u20281. US Toll Free\u20282. US Toll\u20283. Emergency Dispatcher\u20284. Caribbean\u20285. US DID\u20286. International\u20287. Other than above",null,null,"N/A","N/A"]
[null,null,"Q","Toggle each option off","The option should display “Deny” and looks greyed-out.",null,null,"N/A","N/A"]
[null,null,"R","Choose “Create Device” on New Business Mobile dialog window","Top-right successful notification shows I successfully updated the devices assigned to the user.",null,null,"N/A","N/A"]
[null,null,"S","Click \"New Device\" and choose “Smartphone”","Window dialog appears showing:\u20281. button Basic Settings\u20282. button Advanced\u20283. field Device Name\u20284. field Number\u20285. SIP Username (contains info)\n6. SIP Password (contains info)\u20287. Realm (contains info)",null,null,"N/A","N/A"]
[null,null,"T","Click “Create Device”","Fields should warn “This field is required” and form won’t proceed to create the device.",null,null,"N/A","N/A"]
[null,null,"U","Write information in fields and then click “Create Device”","Top-right successful notification shows I successfully updated the devices assigned to the user.",null,null,"N/A","N/A"]
[null,null,"V","Re-open the Smartphone dialog window,\u2028then click button ADVANCED","A dropdown menu shows:\u20281. Options\u20282. Audio\u20283. Video\u20284. Restrictions\u20285. Emergency Caller-ID",null,null,"N/A","N/A"]
[null,null,"W","Click “Options\" from menu","Menu displays 3 checkboxes, all filled-in\u20281. Allow use of cellphone voicemail\u20282. Keep Original Caller-ID\u20283. Hide from Contact List",null,null,"N/A","N/A"]
[null,null,"X","Click each checkbox to de-activate a feature","Checkbox turns from blue to grey.",null,null,"N/A","N/A"]
[null,null,"Y","Choose Audio from the ADVANCED button","Menu displays Audio Settings, informing you of the capability to drag & drop codecs from one box to another.\u2028\u2028The left box is labeled “Available”\u2028The right box is labeled “Selected”\u2028\u2028The Selected box might have a codec loaded.\u2028",null,null,"N/A","N/A"]
[null,null,"Z","Drag a Codec from the SELECTED box to the AVAILABLE box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"AA","Drag a Codec from the AVAILABLE box to the SELECTED box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"AB","Drag a Codec around the same box. Pick one at the top and drag it to the bottom, or anywhere inside the same box.","Without error, the Codec-chunk slides slides down the box. The box scrolls down to accommodate the motion of the Codec-chunk.",null,null,"N/A","N/A"]
[null,null,"AC","Choose VIDEO from the ADVANCED button","Menu displays Video Settings, informs you of the capability to drag & drop codecs from one box to another",null,null,"N/A","N/A"]
[null,null,"AD","Drag a Codec from the SELECTED box to the AVAILABLE box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"AE","Drag a Codec from the AVAILABLE box to the SELECTED box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"AF","Drag a Codec around the same box. Pick one at the top and drag it to the bottom, or anywhere inside the same box.","Without error, the Codec-chunk slides slides down the box. The box scrolls down to accommodate the motion of the Codec-chunk.",null,null,"N/A","N/A"]
[null,null,"AG","Choose RESTRICTIONS from the ADVANCED button","Seven toggle options appear activated:\u20281. US Toll Free\u20282. US Toll\u20283. Emergency Dispatcher\u20284. Caribbean\u20285. US DID\u20286. International\u20287. Other than above",null,null,"N/A","N/A"]
[null,null,"AH","Toggle each option off","The option should display “Deny” and looks greyed-out.",null,null,"N/A","N/A"]
[null,null,"AI","Choose EMERGENCY CALLER ID from ADVANCED button","Menu shows title “Emergency Caller-ID”\u2028The Number menu starts on “- Account Default -“\u2028",null,null,"N/A","N/A"]
[null,null,"AJ","Create device with the -ACCOUNT DEFAULT- option","Top-right successful notification shows I added a device and named it, and I’m returned to the User’s Devices menu, which lists current devices.",null,null,"N/A","N/A"]
[null,null,"AK","Go back to ADVANCED > EMERGENCY CALLER ID window, click SELECT AN E911 NUMBER","New dialog window opens, shows\u20281. title LIST OF NUMBERS\u20282. search bar\u20283. phone numbers equipped with red ambulance icons, because they’re 911 enabled",null,null,"N/A","N/A"]
[null,null,"AL","Type a few digits in the search bar to find a number listed below","A) Find a listed number successfully\u2028B) When typing an unlisted number, a message “No numbers matched your search” appears.",null,null,"N/A","N/A"]
[null,null,"AM","Select a number by clicking on radio button, then choose SELECT button","Returns to Emergency Caller ID menu with the telephone number occupying the Number field.",null,null,"N/A","N/A"]
[null,null,"AN","Click CREATE DEVICE","Returns to User’s Devices window, with the new device appended to the bottom of the list.",null,null,"N/A","N/A"]
[null,null,"AO","Click red “Un-Assign\" button","The device disappears from the User’s Devices and return to the Spare Devices.",null,null,"N/A","N/A"]
[null,null,"AP","Choose “Add from Spare Devices”","A dialog window titled LIST OF DEVICES appears, and phone names are listed unalphabetically, and checkboxes sit next to each name",null,null,"N/A","N/A"]
[null,null,"AQ","Type the device's name in the search bar","This will filter the devices and display the ones containing the sequence of letters typed in the search bar",null,null,"N/A","N/A"]
[null,null,"AR","Click the empty checkbox next to the matching device","Checkbox changes color from empty-clear to blue",null,null,"N/A","N/A"]
[null,null,"AS","Click SELECT button","Dialog window closes, spare device added to bottom of existing devices list",null,null,"N/A","N/A"]
[null,null,"AT","Click on the \"Save Changes\" button","The Device section will close and a notification will inform you that the device list was updated successfully",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,15,"Edit Caller-ID Number feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"User Features\" cell of a user","Menu of 3x3 boxes appears\u20281. Caller ID Number\u20282. Call Forwarding\u20283. Hot-Desking\u20284. Voicemails\u20285. Faxbox\u20286. Conference Bridge\u20287. Find me, Follow me\u20288. Music-On-Hold\u20289. Inbound Call Recording",null,null,"N/A","N/A"]
[null,null,"B","Click on the \"Caller-ID Name\" button","A dialog window shows a toggle auto-set to OFF",null,null,"N/A","N/A"]
[null,null,"C","Switch toggle to ON","Toggle turns blue\u2028“Show my caller ID number as” shows a menu",null,null,"N/A","N/A"]
[null,null,"D","Choose a phone number and Save Changes","Caller ID Number button turns green\u2028Blue man icon appears in corner",null,null,"N/A","N/A"]
[null,null,"E","Click on the \"Caller-ID Name\" button, set the toggle button to \"Disabled\" and click on the \"Save Changes\" button","The \"Caller-ID Number\" button will be grey and the corresponding icon will be removed from the \"User Features\" cell of the user",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,16,"Edit Call Forwarding feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the User Features > Call Forwarding.","A dialog window shows a toggle auto-set to DISABLED",null,null,"N/A","N/A"]
[null,null,"B"," Set the toggle button to \"Enabled\"","Toggle turns blue, and a submenu shows:\u20281. menu-field Forward All Calls To\u20282. field This Number\u20283. three checkboxes\u20284. a warning!",null,null,"N/A","N/A"]
[null,null,"C","Select a type of phone and enter a phone number and uncheck the \"Leave voicemails on forwarded numbers\"","The info section at the bottom of the dialog window will disappear",null,null,"N/A","N/A"]
[null,null,"D","Save Changes","The \"Call Forwarding\" button turns green\u2028Yellow Arrow icon appears in corner",null,null,"N/A","N/A"]
[null,null,"E","Click on the \"Call Forwarding\" button, set the toggle button to \"Disabled\" and click on the \"Save Changes\" button","The \"Call Forwarding\" button will become grey and the icon corresponding to the feature will disappear from the \"User Features\" cell of the user",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,17,"Edit Hot-Desking feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the User Features > Hot-Desking","A dialog window shows a DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"B","Set the toggle button to \"Enabled\"","New section appears beneath\u20281. field - Hotdesk ID\u20282. checkbox - Does it require PIN?\u20283. checkbox - Allow login at multiple devices?",null,null,"N/A","N/A"]
[null,null,"C","Fill the information and click on the \"Save Changes\" button","\"Hot-Desking\" button turns green\u2028Orange flame icon appears in the corner",null,null,"N/A","N/A"]
[null,null,"D","Click on the \"Hot-Desking\" button, set the toggle button to \"Disabled\" and click on the \"Save Changes\" button","The \"Hot-Desking\" button will become grey and the iccon corresponding to the feature will disappear from the \"User Features\" cell of the user",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,18,"Edit Voicemails features"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Choose User Features > Voicemails","Dialog window opens on DISABLED toggle button",null,null,"N/A","N/A"]
[null,null,"B","Switch toggle to ENABLED, then check the un-activated option “delete messages from database after sending notification”","Voicemails button turns green\u2028Green cassette-tape icon appears in corner",null,null,"N/A","N/A"]
[null,null,"C","Disable the Voicemails","Voicemails button turns grey\u2028Icon disappears",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,19,"Edit Faxbox feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click User Features > Faxbox","Dialog window opens on DISABLED toggle button",null,null,"N/A","N/A"]
[null,null,"B","Switch toggle to ENABLED","New section shows a dropdown menu asking for a phone number, which you can acquire by purchasing a new number or using a spare number. Also, shows a “show help” link",null,null,"N/A","N/A"]
[null,null,"C","Click link “Show Help”","Reveals a field for “What number do you want to fax to?”",null,null,"N/A","N/A"]
[null,null,"D","Choose a phone number & SAVE CHANGES","Faxbox button turns green\u2028Red Fax icon appears in corner",null,null,"N/A","N/A"]
[null,null,"E","Disable the Faxbox","Faxbox button turns grey\u2028Icon disappears from corner",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,20,"Edit Conference Bridge feaeture"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click User Features > Conference Bridge","Dialog window opens on DISABLED toggle button\u2028A phone number is presented as the conference number, and the windows shows:\u20281. field - “Personal Conference Room #”",null,null,"N/A","N/A"]
[null,null,"B","SAVE CHANGES without writing PCR#","Warning: This Field Is Required",null,null,"N/A","N/A"]
[null,null,"C","Type digits or non-integers into the PCR# field.","Warning: Please write a number"]
[null,null,"D","Type digits into the PCR# field.","Conference Bridge button turns green\u20282-Quote-Bubbles icon appears in corner",null,null,"N/A","N/A"]
[null,null,"E","Disable the Conference Bridge","Conference Bridge button turns grey\u2028Icon disappears from corner",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,21,"Edit Find me, Follow me feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Add two devices to a user","The icon of the devices will appear in the \"Devices\" cell of the user",null,null,"N/A","N/A"]
[null,null,"B","Click User Features > Find Me, Follow Me","Dialog windows show DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"C","Enable the toggle","Graph to distribute ring time appears",null,null,"N/A","N/A"]
[null,null,"D","Click 120 Seconds marker\u2028Write “60” to overwrite the 120.\u2028Press ENTER or click DISTRIBUTE","Graphs updates automatically",null,null,"N/A","N/A"]
[null,null,"E","Affirm the last device doesn’t ring by activating the checkbox under “DO NOT RING”","Device’s ring time disappears",null,null,"N/A","N/A"]
[null,null,"F","Slide green bar for the ringing device","The graph expands & contracts across the screen",null,null,"N/A","N/A"]
[null,null,"G","Click on the \"Save Changes\" button","FIND ME, FOLLOW ME button turns green\u2028Pink 4-box icon appears in corner",null,null,"N/A","N/A"]
[null,null,"H","DISABLE Find Me, Follow Me","Find Me, Follow Me button turns grey\u2028Icon disappears from corner",null,null,"N/A","N/A"]
[null,null,"I","In the case of a user unequipped with a device, click on the FIND ME, FOLLOW ME box","Error: You need at least one device to enable this feature.",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,22,"Edit Music-On-Hold feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click User Features > Music On-Hold","Dialog windows show DISABLED toggle and shows:\u20281. Music on Hold menu\u20282. UPLOAD button",null,null,"N/A","N/A"]
[null,null,"B","Click \"Upload\" button","Reveal BROWSE field, green button, & red button",null,null,"N/A","N/A"]
[null,null,"C","Click Browse","Navigate your machine for a .WAV file",null,null,"N/A","N/A"]
[null,null,"C","Click green button to upload","File name appears in menu\u2028The green & red buttons & browse field all disappear",null,null,"N/A","N/A"]
[null,null,"D","Select new audio file in the dropdown menu and save changes","top-right successful notification appears\nThe \"Music-On-Hold\" turns green\u2028Pink Music Note icon appears in corner",null,null,"N/A","N/A"]
[null,null,"E","DISABLE the Music-On-Hold","Music-On-Hold turns grey\u2028Pink Music Icon disappears",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,23,"Edit Inbound Call Recording"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click User Features > Inbound Call Recording","Dialog window shows DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"B","Toggle switch to ENABLe","Three fields appear\u20281. URL\u20282. Format\u20283. Time Limit (sec)",null,null,"N/A","N/A"]
[null,null,"C","Type URL without http:// in the address","Warning! Please enter a valid URL",null,null,"N/A","N/A"]
[null,null,"D","Type letters & special characters in Time Limit field","Warning! Please enter only digits",null,null,"N/A","N/A"]
[null,null,"E","Leave Time Limit field empty","Warning! This field is required",null,null,"N/A","N/A"]
[null,null,"F","Type URL with the protocol HTTP\u2028Change format from .wav to .mp3 and back\u2028Write valid number for Time Limit\u2028SAVE CHANGES","Successfully saved, closed dialog window, returned to User Features 3x3 grid\u2028Blue Microphone appears in corner",null,null,"N/A","N/A"]
[null,null,"G","Disable the Inbound Call Recording","Inbound Call Recording button turns grey\u2028Blue Microphone icon disappears from corner",null,null,"N/A","N/A"]
[]
[{"$nulls":4},"USER GROUPS"]
[]
[null,null,"ID","Description"]
[null,null,24,"Add Group"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on Groups tab in the left menu","Page shows “Total Groups” and a blue number,\u2028a button to Add Group,\u2028a search bar.\u2028\u2028If no group exists, then you see “Please add a user group to begin.”",null,null,"N/A","N/A"]
[null,null,"B","Click Add Group","Dialog window opens showing\u20281. field Name This Group\u20282. field Extension\u20283. table Available Users\u20284. table Selected Users",null,null,"N/A","N/A"]
[null,null,"C","Write name of group, don’t write Extension, click Create Group","Warning! This field is required"]
[null,null,"D","Write name of group, write Extension, click Create Group","Warning! You need to choose members for the group."]
[null,null,"E","Write name of group, write Extension, drag user(s) from Available Users to Selected Users, click Create Group","User-chunk will slide across screen to Selected Users, dialog window vanishes, top-right successful notification confirms creation, new group appended to list of Groups",null,null,"N/A","N/A"]
[null,null,"F","Add another group, write name with special characters, write Extension with alphabet characters, add user(s), Create Group","Warning! Please use valid characters, either letters for Name or Numbers for Extension"]
[null,null,"G","Type relevant letters in search bar","Identify matching group names"]
[]
[null,null,"ID","Description"]
[null,null,25,"Edit a User Group"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click a cell in the column “Group Name”","New section shows\u20281. field Group Name\u20282. red trash bin icon labeled Delete Group\u20283. link Cancel\u20284. button Save Changes",null,null,"N/A","N/A"]
[null,null,"B","Change existing name to special & numerical characters","Warning! Please use alphabet letters."]
[null,null,"C","Change existing name, use alphabet, click Save Changes","Name appears updated in Group Name column",null,null,"N/A","N/A"]
[null,null,"D","Click a cell in Members column","New section shows\u20281. blue button Distribute\u20282. timeline of seconds\u20283. Question Mark icon with a hover-hint\u20284. List of users\u20285. Each user has green graph line & slider\u20286. Each user has a red REMOVE button\u20287. Link + Add User\u20288. link Cancel\u20289. green button Save Changes",null,null,"N/A","N/A"]
[null,null,"E","Click + Add User","New dialog window shows\u20281. search bar\u20282. checkbox next to name of a user\u20283. button Cancel\u20284. button Select",null,null,"N/A","N/A"]
[null,null,"F","Type relevant characters in search bar","Identify matching names"]
[null,null,"G","Click checkbox next to name","Checkbox turns blue"]
[null,null,"H","Change the maximum ringing time in the field at the top right of the graph","All users's ringing time will be set to 20 seconds",null,null,"N/A","N/A"]
[null,null,"I","Click blue Select button","Return to prior menu\u2028Extra user appended to the list of users\u2028new green graph set to 20 sec next to added user"]
[null,null,"J","Click blue Distribute button","Ring-times divide equally among listed users",null,null,"N/A","N/A"]
[null,null,"K","Click ”Remove\" button of the last user","User disappears from graph",null,null,"N/A","N/A"]
[null,null,"L","Increase ringing time of a user by dragging right bar handle to maximum value","Ringing time maxes out",null,null,"N/A","N/A"]
[null,null,"M","Click button Save Changes","Group member # updates on prior menu",null,null,"N/A","N/A"]
[null,null,"N","Click same cell of Members, check updated settings remain","Members section shows same settings you made",null,null,"N/A","N/A"]
[null,null,"O","Click on cell from Extension column","New section shows\u20281. red button Un-Assign next to a number (if extension was made before)\u20282. link + Add Extension\u20283. link Cancel\u20284. green button Save Changes",null,null,"N/A","N/A"]
[null,null,"P","click + Add Extension","new row shows field Extension",null,null,"N/A","N/A"]
[null,null,"Q","Inside Extension field, type non-integer characters, save","Warning! Please type only digits"]
[null,null,"R","Inside Extension field, type integers, save","Return to prior menu\u2028top right notification successful confirmation"]
[null,null,"S","Un-Assign extension(s)","Number disappears from list",null,null,"N/A","N/A"]
[null,null,"T","Click button Save Changes","return to prior menu\u2028top right notification successful confirmation",null,null,"N/A","N/A"]
[null,null,"U","Click on cell from Phone Numbers column","New section shows\u20281. “There are currently no number assigned to this group.”\u20282. link + Add from Spare Numbers\u20283. link Buy Numbers (shopping cart icon)\u20284. link Cancel\u20285. button Save Changes",null,null,"N/A","N/A"]
[null,null,"V","Add number via Spare or Buy","Chosen number appears on a row next to \u2028red Un-assign button",null,null,"N/A","N/A"]
[null,null,"W","Click red button Un-assign to remove that number","Number vanishes from row"]
[null,null,"X","Add number again, Save Changes","Return to prior menu\u2028Phone Numbers column shows new number\u2028Top-right notification successful confirmation"]
[null,null,"Y","Click a Group Name, then click DELETE","Confirmation window asks to CANCEL or OK",null,null,"N/A","N/A"]
[null,null,"Z","click OK","Group disappears from list\u2028Top-right notification confirms deletion",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,26,"Edit Call Recording feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click \"Group Features\" cell","Grid shows:\u20281. Call Recording\u20282. Ringback\u20283. Next Action\u20284. Allow Call Forward\u20285. Caller ID Prepand",null,null,"N/A","N/A"]
[null,null,"B","Click Call Recording","Dialog window shows DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"C","Switch toggle to ENABLED","Submenu shows:\u20281. URL field\u20282. Format menu (MP3 or WAV)\u20283. Time Limit (sec) field",null,null,"N/A","N/A"]
[null,null,"D","Write gibberish into the URL field","Waring! Please enter a valid URL",null,null,"N/A","N/A"]
[null,null,"E","Write valid URL.\u2028Erase Time Limit field, so make it blank","Warning! This field is required",null,null,"N/A","N/A"]
[null,null,"F","Write non-integer characters into Time Limit field","Warning! Please enter only digits",null,null,"N/A","N/A"]
[null,null,"G","Write numbers into Time Limit field","Warning for digits disappears",null,null,"N/A","N/A"]
[null,null,"H","Change format to WAV, then save","Top-right successful notification confirms new feature, return to prior menu\u2028blue microphone icon appears in corner",null,null,"N/A","N/A","No notification"]
[null,null,"I","Change format to MP3, then save","Top-right successful notification confirms new feature, return to prior menu\u2028blue microphone icon appears in corner",null,null,"N/A","N/A"]
[null,null,"J","Re-open Call Recording, flip toggle to DISABLED, save changes","Notification in top-right corner\u2028icon disappears",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,27,"Edit Ringback feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on Ringback icon in the grid","Dialog window shows DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"B","Switch toggle to ENABLED","New menu shows:\u20281. Ringback media (default value = Silence)\u20282. blue Upload button\u20283. link Cancel\u20284. green Save Changes button",null,null,"N/A","N/A"]
[null,null,"C","Click Ringback Media menu","See options, if you loaded files earlier",null,null,"N/A","N/A"]
[null,null,"D","Click Upload button","Browse field appears, green & red button appear",null,null,"N/A","N/A"]
[null,null,"E","Click Browse, choose WAV file","File name appears in the Browse field",null,null,"N/A","N/A"]
[null,null,"F","Click green upward arrow button","Green & Red buttons disappear\u2028ringback media shows new file",null,null,"N/A","N/A"]
[null,null,"G","Click Save Changes","Notification in top-right corner\u2028yellow musical note icon",null,null,"N/A","N/A"]
[null,null,"H","Re-open Ringback, flip toggle to DISABLED, save changes","Notification in top-right corner\u2028icon disappears"]
[]
[null,null,"ID","Description"]
[null,null,28,"Edit Next Action feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on Next Action icon in the grid","Dialog window shows DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"B","Switch toggle to ENABLED","New menu shows:\u20281. a list of Main Menu, voice mail boxes and user names"]
[null,null,"C","Choose multiple values & save changes","Top-right successful notification\u2028icon: green-arrow pointing rightward appears in corner of prior menu"]
[null,null,"D","Re-open Next Action, flip toggle to DISABLED, save","Top-right notification confirmation\u2028icon disappears",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,29,"Edit Allow Call-Forward feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on Allow Call-Forward icon in the grid","Dialog window shows DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"B","Click toggle","Changes to ENABLED, no menu appears",null,null,"N/A","N/A"]
[null,null,"C","Save Changes","Top-right successful notification\u2028icon: yellow arrow rightward appears in corner of prior menu",null,null,"N/A","N/A"]
[null,null,"D","Re-open Allow Call-Forward, flip toggle to DISABLED, save","Top-right notification confirmation\u2028icon disappears",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,30,"Edit Caller ID Prepend feature"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on Caller ID Prepend icon in the grid","Dialog window shows DISABLED toggle",null,null,"N/A","N/A"]
[null,null,"B","Switch toggle to ENABLED","New menu shows:\u20281. field Caller ID Name prefix\u20282. Caller ID number prefix",null,null,"N/A","N/A"]
[null,null,"C","Don’t write anything in fields, leave them empty, SAVE!","Warning! This field is required",null,null,"N/A","N/A"]
[null,null,"D","Write a number in the NAME field","Accept this value, because “2600Hz” is a valid ID",null,null,"N/A","N/A"]
[null,null,"E","Write alphabet letters in the Number field, like “SUPPORT”","Accept this value",null,null,"N/A","N/A"]
[null,null,"F","Save Changes","Top-right successful notification\u2028icon: pink paper appears in corner",null,null,"N/A","N/A"]
[null,null,"G","Re-open Caller ID Prepend, flip toggle to DISABLED, save","Top-right notification confirmation\u2028icon disappears",null,null,"N/A","N/A"]
[]
[{"$nulls":4},"DEVICES"]
[]
[null,null,"ID","Description"]
[null,null,31,"Add a device (without a provisioner configured)"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on Devices tab","Page shows:\u20281. Total Devices: #\u20282. Add Device button\u20283. Search bar\u20284. Five column table, with headers labeled: Type, Name / Mac Address, User, Enable, Edit\u20285. Any listed devices and their attributes",null,null,"N/A","N/A"]
[null,null,"B","click Add Device, choose SIP Phone, click link “The brand of my device is not listed here.”","A dropdown menu shows:\u20281. SIP\u20282. Audio\u20283. Video\u20284. Restrictions\u20285. Emergency Caller-ID\u20286. Miscellaneous",null,null,"N/A","N/A"]
[null,null,"C","Click “SIP\" from menu","SIP Info menu shows:\u20281. SIP Username field (contains info)\u20282. SIP Password field (contains info)\u20283. Realm (contains info)",null,null,"N/A","N/A"]
[null,null,"D","Choose Audio from the ADVANCED menu","Menu displays Audio Settings, informing you of the capability to drag & drop codecs from one box to another.\u2028\u2028The left box is labeled “Available”\u2028The right box is labeled “Selected”\u2028\u2028The Selected box might have a codec loaded.",null,null,"N/A","N/A"]
[null,null,"E","Drag a Codec from the SELECTED box to the AVAILABLE box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"F","Drag a Codec from the AVAILABLE box to the SELECTED box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"G","Drag a Codec around the same box. Pick one at the top and drag it to the bottom, or anywhere inside the same box.","Without error, the Codec-chunk slides slides down the box. The box scrolls down to accommodate the motion of the Codec-chunk.",null,null,"N/A","N/A"]
[null,null,"H","Choose VIDEO from the ADVANCED button","Menu displays Video Settings, informs you of the capability to drag & drop codecs from one box to another\u2028\u2028The left box is labeled “Available”\u2028The right box is labeled “Selected”\u2028\u2028The Selected box might have a codec loaded.",null,null,"N/A","N/A"]
[null,null,"I","Drag a Codec from the SELECTED box to the AVAILABLE box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"J","Drag a Codec from the AVAILABLE box to the SELECTED box","Without error, the Codec-chunk slides across the screen to the other box.",null,null,"N/A","N/A"]
[null,null,"K","Drag a Codec around the same box. Pick one at the top and drag it to the bottom, or anywhere inside the same box.","Without error, the Codec-chunk slides slides down the box. The box scrolls down to accommodate the motion of the Codec-chunk.",null,null,"N/A","N/A"]
[null,null,"L","Choose RESTRICTIONS from the ADVANCED button","Test field shows an example #\u2028\u2028Seven toggle options appear activated:\u20281. US Toll Free\u20282. US Toll\u20283. Emergency Dispatcher\u20284. Caribbean\u20285. US DID\u20286. International\u20287. Other than above",null,null,"N/A","N/A"]
[null,null,"M","Click all toggles labeled “ALLOW”","Toggles turned grey and labeled “DENY”",null,null,"N/A","N/A"]
[null,null,"N","Click the DID toggle to “ALLOW”\u2028Ensure “US TollFree” toggle says “DENY”","one toggle turned blue and labeled “ALLOW”",null,null,"N/A","N/A"]
[null,null,"O","In the Test field, type: 8003334444\u2028Then click TEST","Red X under US Toll Free toggle\u2028Red box warning message: “This device will not be allowed to place a call to [test #].”",null,null,"N/A","N/A"]
[null,null,"P","In the Test field, type: 4153334444\u2028Then click TEST","Green Check appears under the US DID toggle\u2028Green box message: “This device will be allowed to place a call to [test #].”",null,null,"N/A","N/A"]
[null,null,"Q","Choose EMERGENCY CALLER ID from ADVANCED button","Dialog window shows:\u2028The Number menu starts on “- Account Default -“\u2028",null,null,"N/A","N/A"]
[null,null,"R","Click Create device","Top-right successful notification shows I added a device and named it, and I’m returned to the User’s Devices menu, which lists current devices.",null,null,"N/A","N/A"]
[null,null,"S","Go back to ADVANCED > EMERGENCY CALLER ID window, click SELECT AN E911 NUMBER","New dialog window opens, shows\u20281. title LIST OF NUMBERS\u20282. search bar\u20283. phone numbers equipped with red ambulance icons, because they’re 911 enabled",null,null,"N/A","N/A"]
[null,null,"T","Type a few digits in the search bar to find a number listed below","A) Find a listed number successfully\u2028B) When typing an unlisted number, a message “No numbers matched your search” appears.",null,null,"N/A","N/A"]
[null,null,"U","Select a number by clicking on radio button, then choose SELECT button","Returns to Emergency Caller ID menu with the telephone number occupying the Number field.",null,null,"N/A","N/A"]
[null,null,"V","Click CREATE DEVICE (or save any existing device you edited)","Returns to User’s Devices window, with the new device appended to the bottom of the list, and a top-right success notification",null,null,"N/A","N/A"]
[null,null,"W","Click on the \"Advanced\" button and select the \"Miscellaneous\" option","New section shows:\u20281. checkbox “Ignore Completed Elsewhere”\u20282. checkbox “Notify when unregistered”\u20283. checkbox “Encrypt audio”\u20284. button “Restart”",null,null,"N/A","N/A"]
[null,null,"X","Check the \"Encrypt the audio\" checkobx","A dropdownmenu appears next to the checkbox",null,null,"N/A","N/A"]
[null,null,"Y","Select the type of encryption in the dropwdown and click on the \"Create Device\" button","The new device will be added to the device's list and the device counter at the top of the page will display the new amount of devices listed\u2028Top-right successful notification",null,null,"N/A","N/A"]
[null,null,null,"For other types of devices, consult Section 14: Editing User’s Devices for step-by-step testing."]
[]
[null,null,"ID","Description"]
[null,null,32,"Add a device (with a provisioner configured)"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click on the \"Add Device\" link and select the \"SIP Phone\" option","Dialog window show a list of brands.",null,null,"N/A","N/A"]
[null,null,"B","Choose a brand.","A thumbnail gallery of phone photos listed by model ID appears",null,null,"N/A","N/A"]
[null,null,"C","Choose a model","Form shows:\u20281. Device Name field\u20282. MAC Address field.",null,null,"N/A","N/A"]
[null,null,"D","Type a name, leave MAC Address field empty","Warning! This field is required",null,null,"N/A","N/A"]
[null,null,"E","Type a MAC Address, leave the name empty","Warning: This Field Is Required"]
[null,null,"F","Type both fields required values, then click Create Device","- New device added to the list in alphabetical order\u2028- Total Devices increased by 1\u2028- Notification confirmed creation"]
[]
[null,null,"ID","Description"]
[null,null,33,"Edit a device"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click the ON toggle in the ENABLE column for one device","Toggle turns transparent and says “OFF”",null,null,"N/A","N/A"]
[null,null,"B","Click wrench icon for same device","Dialog window opens with Basic Settings and:\u20281. Device name field\u20282. MAC Address field",null,null,"N/A","N/A"]
[null,null,"C","Change name, save","Device name updated in list",null,null,"N/A","N/A"]
[null,null,"D","Using the same name you just saved, type the name in the search bar above the table","Matching names identified",null,null,"N/A","N/A"]
[null,null,"E","Set the toggle button of the device to \"On\"","Toggle turns blue",null,null,"N/A","N/A"]
[null,null,"F","Click on a device’s wrench icon, then click DELETE","Dialog window confirmation asks are you sure you want to delete? CANCEL or OK",null,null,"N/A","N/A"]
[null,null,"G","Click on the \"OK\" button","Device removed from list\u2028top-right notification confirms choice",null,null,"N/A","N/A"]
[]
[{"$nulls":4},"CALL LOGS"]
[]
[null,null,"ID","Description"]
[null,null,34,"Search a call log"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Click “Call Logs\" tab","New page shows:\u20281. Today, This Week, This Month, Custom tabs\u20282. search bar\u20283. A list of Today’s call logs",null,null,"N/A","N/A"]
[null,null,"B","Type a name or number in search bar","Identifies matching results",null,null,"N/A","N/A"]
[null,null,"C","Click CUSTOM button","New fields appear\u20281. Start date field\u20282. End date field\u20283. FILTER button",null,null,"N/A","N/A"]
[null,null,"D","Choose first day of previous month for the START date","The calendar will close and the dates in the START field will update",null,null,"N/A","N/A"]
[null,null,"E","Click FILTER button","Call logs will be refreshed to show only the records that fall inside the date range.",null,null,"N/A","N/A"]
[]
[null,null,"ID","Description"]
[null,null,35,"View detail of a call log"]
[null,null,"Steps","Actions","Expected","Pass / Fail",null,null,null,"Comment"]
[{"$nulls":5},"User","Masquerading","Reseller","Superduper"]
[null,null,"A","Inside the Call Details column, click the GEAR icon","Dialog window shows a Key-Value table",null,null,"N/A","N/A"]
[null,null,"B","Click the top-right X","Closes window of Call Log Details"]
[null,null,"B","Inside the Submit Report column, click “report call”","Default e-mail client opens and prepares message loaded with call’s details",null,null,"N/A","N/A"]