|
|
|
@ -12,6 +12,18 @@ surprising how many false assumptions programmers continue to make about them. |
|
|
|
unless it is essential, and whenever possible try to provide a fallback |
|
|
|
to accommodate these users. |
|
|
|
|
|
|
|
1. **You can make a call to any phone number** |
|
|
|
|
|
|
|
Some devices such as EFTPOS terminals, fax machines and mobile internet |
|
|
|
dongles may not support receiving calls. In addition, some people can not |
|
|
|
use their phones for phone calls. This may be permanent (such as a hearing |
|
|
|
disability), temporary (temporary hearing loss) or situational (when the |
|
|
|
user is in a noisy environment). |
|
|
|
|
|
|
|
**Tip:** Make how you use phone numbers apparent to the user and give them |
|
|
|
the option to set their preference. Ensure that you look up this preference |
|
|
|
before attempting to communicate with the user. |
|
|
|
|
|
|
|
1. **An individual has only one phone number** |
|
|
|
|
|
|
|
Obviously, this isn't necessarily true. |
|
|
|
|