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{
"callcenter": {
"hide_logged_out_agents": "隐藏登出的坐席",
"hide_queues": "隐藏队列",
"break_time": "休息时间",
"wrapping_up": "汇总",
"call_time": "呼叫时长",
"busy_since": "开始忙",
"no_active_call": "没有呼叫...",
"total_calls": "总呼叫数",
"missed_calls": "漏接呼叫",
"clicking_here_will_send_you": "点击这里将进入队列配置页面, 您可以更新队列配置, 管理坐席并查看队列报告.",
"select_the_device": "选择您想振铃的设备",
"which_device": "设备?",
"ring": "振铃",
"cancel": "取消",
"call_waiting_log": "呼叫等待日志...",
"eavesdrop_request_failed": "坚挺请求失败. 错误 #",
"devices_title": "设备",
"hide_queues_html": "隐藏队列",
"show_queues_html": "显示队列",
"eavesdropTooltip": "Eavesdrop",
"eavesdropPopup": {
"deviceLabel": "Device",
"callBtnText": "Call",
"cancelBtnText": "Cancel"
},
"settings": {
"sidebar": {
"title": "Queues"
},
"editQueueTitle": "Edit Queue",
"createQueueTitle": "Create Queue",
"agentsPanel": {
"title": "Agents",
"selected": "Selected",
"noDataText": "None",
"actionsColumnHeader": "Add",
"userNameColumnHeader": "User Name"
},
"queuePanel": {
"title": "Queue settings",
"nameLabel": "Name",
"nameHelpText": "Friendly name for this Queue",
"callRecordingLabel": "Call Recording",
"callRecordingHelpText": "You can also change individual agent's recording settings under the Agent's section",
"musicOnHoldLabel": "Music on Hold",
"musicOnHoldHelpText": "Select the media file that you want to be played by default when it's not set on a user or a device.",
"strategyLabel": "Strategy",
"strategyRoundRobin": "Round Robin",
"strategyMostIdle": "Most Idle",
"callRecordingUrlLabel": "Call Recording URL",
"callRecordingUrlHelpText": "URL pointing to a server that will host the recording of the calls processed by this queue.",
"wrapupTimeLabel": "Call Wrap-up Time (s)",
"wrapupTimeHelpText": "Automatic break time between calls for the agents in this queue.",
"maxNumberCallsLabel": "Max Number of Calls",
"maxNumberCallsHelpText": "How many callers are allowed to wait on hold in the queue (0 for no limit).",
"maxHoldTimeLabel": "Max Hold Time (s)",
"maxHoldTimeHelpText": "In seconds, how long to try to connect the caller before progressing past the queue callflow action (0 for no limit).",
"positionAnnouncementsLabel": "Position Announcements",
"waitTimeAnnouncementsLabel": "Wait Time Announcements",
"enterWhenEmptyLabel": "Allows a caller to enter this queue when no agents are available."
},
"notificationsPanel": {
"title": "Notifications settings",
"hangupLabel": "Notification on Hangup",
"hangupHelpText": "URL for a callback when the call ends to tell the customer on their own servers that a call has ended.",
"pickupLabel": "Notification after Pickup",
"pickupHelpText": "URL for a callback when the call is picked up to tell the customer on their own servers that a call has been picked up.",
"methodLabel": "Method",
"methodHelpText": "What HTTP method to use",
"methodOptionPost": "POST",
"methodOptionGet": "GET"
},
"saveQueueButtonText": "Save Changes",
"deleteQueueButtonText": "Delete Queue",
"createQueueButtonText": "Create",
"deleteQueueConfirmText": "Are you sure to remove this queue?",
"deleteQueueSuccessMessage": "Queue was successfully removed!",
"saveQueueSuccessMessage": "Saving complete!",
"createQueueSuccessMessage": "Creating complete!",
"queueDefaultName": "No name",
"mediaDefault": "Default",
"mediaSilence": "Silence"
},
"headerMenu": {
"mainBtnText": "Menu",
"dashboard": "Dashboard",
"manageQueues": "Manage Queues"
}
}
}